All copyright for artworks and apparel is retained by the artist, Biddy Hodgkinson. Every care has been taken to show and describe the work as accurately as possible with regard to size and colour. The image you see online may show a difference due to slight variation between browsers, devices and screen settings. Any variation between the image represented and the actual piece is not deemed a fault, and slight inconsistencies will not be a valid reason for return.

I am not currently registered to charge VAT therefore all prices shown are as payable in British Pounds Sterling. To help ensure that your shopping experience is secure and easy, I offer payment via secure server using a debit or credit card. Customers can also pay using Pay Pal and Apple Pay. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer.

Delivery time varies depending on payment clearance and item availability. I endeavour to deliver within 3-5 working days within the UK and 7-14 days for other countries. Please contact me directly if you require urgent delivery. If the
item is not in stock, or you require a bespoke item, then delivery times will
vary but can be discussed accordingly.

UK delivery

Cushion and bag orders will be dispatched using either Royal Mail’s 1st Class Parcel service or DPD, the charge for this is dependent on the weight and size of the parcel and is calculated at checkout. Parcels will normally require a signature on delivery, however, since COVID19 a safe place with photographic evidence of delivery may be used. In the event that nobody is available to receive the delivery and no safe place found, then a card will be left providing the option to either arrange a new delivery time or collection from your local Post Office depot. I will provide a tracking number via email when your order has been dispatched to enable you to track your order.

Paintings will be packed and shipped within 5 working days, and are sent by Royal Mail Parcel Force or courier depending on size and weight. Most UK deliveries arrive within 2 working days from time of shipping but please allow 7 working days. Should you need delivery by a specific date, please contact me to check whether it can reach you on time, there may be an extra charge for express deliveries. Large paintings require bespoke packing and shipping,
please contact me so we can discuss the options. If you would like to collect in person, my studio is in Watlington, Oxfordshire, please contact me to discuss before ordering.

International Delivery

Please contact me for more information on prices and timings. If there is no delivery charge shown, or your location doesn’t appear at checkout, please contact me
with your details and the piece you would like to purchase, and I will let you know your shipping options/costs. Please note the total order price advertised on the website does not include customs charges/import taxes payable in the destination country, any customs charges are the sole responsibility of the customer. I will provide
a tracking number via email when your order has been dispatched to enable you to track your order.

I hope that you will be delighted with your purchase. If for some reason you wish to return an item, please notify me by email at sales@biddytheartist.com. You have 14 days from receipt of your order to make a return.

Products must be returned unused and in the original condition they were received, with tags attached and in original packaging. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged.

Refunds are processed via the original payment method less shipping. Please note that we do not offer exchanges. If you would like to make a replacement order, you can do so via our website.

Please note that bespoke items cannot be returned.

If your order arrives damaged, incorrect, not as described, or develops a fault, please contact our Customer Services Team on sales@biddytheartist.com where they will be happy to assist you.

I am unable to offer a refund or return on any paintings sent outside the UK.